Nova Phygital Mobile Banking 1.1.0

Nova Phygital Mobile Banking App - Release Notes

Version: 1.0.0
Release Date: September 1, 2024

Overview:

The Nova Phygital Mobile Banking App has been released to provide users with a comprehensive and secure banking experience. This app integrates the conveniences of digital banking while ensuring personalized support, effectively merging traditional and modern banking practices.

Key Features:

1. Account Management
   • View real-time balances and transaction history across all accounts.
   • Easily manage savings, checking, and loan accounts.
   • Access detailed account statements for download to your device.
2. Fund Transfers
   • Instantly transfer funds between Nova accounts.
   • Make secure domestic transfers.
3. Bill Payments
   • Pay utility bills, including electricity and digital television subscriptions via the app.
4. Mobile Top-Up
   • Recharge your mobile phone or top up airtime for others immediately.
   • Support for all major network providers such as MTN and Glo.
5. Security Enhancements
   • Biometric login options (Fingerprint/Face ID) for quick access.
   • Two-factor authentication (2FA) to enhance transaction security.
   • Receive real-time alerts for transactions and account activities.
6. Customer Support
   • 24/7 in-app customer service via chat and call.
   • A comprehensive FAQ section for self-service assistance.
   • An in-app locator to find the nearest branch or ATM.
   • Email: [email protected]
   • Phone: +234 1 280 4000, +234(1) 2804000

Thank You:

Your trust in Nova Bank is greatly appreciated. Feedback is invaluable for improving your banking experience. Please share your thoughts and suggestions through the app.

Contact Us:

For questions or support, please contact our customer service team through the app or visit our website at novabank.ng.

Stay Connected:

Follow us on social media for updates and offers:
Twitter: @novabankng
Facebook: @NOVABank
Instagram: @NOVABank

Nova Bank is dedicated to providing a superior banking experience through innovative technology integration.